Important mailbox update

On Monday 22nd February 2016, Fasthosts will disable support for CRAM-MD5 in-line with industry standards. This applies to both standard and PLUS mailboxes.

This is a great news as your mailboxes will now be much more secure with SSL encryption: SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

Before that date, you can still use your existing settings on your various devices. However, if you haven’t changed them at some point before this date, you will no longer be able to access your email. While we don’t expect you to encounter any problems when changing your settings, we do suggest making a note of your alterations. Then if anything does go wrong, you can then switch back and still access your email. The necessary changes are simple to make on your computers, phones and tablets. The steps on how to do this can be found HERE.

Managing mailbox passwords

On the subject of email I have had a number of requests to change mailbox passwords. As you know accessing your mailbox is easy with the Outlook web app at This is also where you can set automatic-reply’s if you need to. Just look for OPTIONS top-right of the browser.

However, if you want to change passwords and set fww’s you need to access the main control panel of your mailbox here: This is also a great place to see how full your mailbox is! Those with standard free mailboxes often reach their limit of 100mb, so this a good way to keep your eye on it!